Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

Need a food parcel?
You must have a voucher before you come to collect a food parcel. To obtain a voucher, please contact an organisation that supports you like a school, housing association, social worker, Citizens Advice, GP or faith organisation. Ideas of who may be able to refer you for a food parcel can be found here.

If you don’t have access to one of the above, please call one of our freephone helplines:

Help Through Hardship: 0808 208 2138
Advice Lewisham: 0800 231 5453

Please note that each voucher can only be used once, and you can have up to 6 vouchers in six months. If you have reached your voucher limit, click here for other food provision in the borough.

For other general support call Community Connections Lewisham 0330 058 3464 (standard call rate) from Monday-Friday 9.30 am – 4 pm. They can:

  • Connect you to groups and communities, and enable access to social opportunities
  • Help with staying active
  • Access befriending and practical assistance
  • Help find new opportunities for employment, training and learning
  • Help with volunteering and participating in local projects

All other enquiries should be made to Lewisham Foodbank on 07938 071854.

Need to refer someone?
If you are an organisation wanting to refer someone for support with food, please email us [email protected]

Back to Get Help