Volunteering

Volunteers are the life blood of foodbanks.

Thanks to all our volunteers for generously giving their time and energy!

We depend on the generosity, commitment and skills of volunteers who can work alongside our staff team. Whether you’ve got a short amount of time to spare, or can make a regular commitment, you can make a difference to people’s lives.

 

 

 

As a Lewisham Foodbank volunteer you can expect:

  • Induction & training
  • A dedicated Volunteer Coordinator who will check in with you regularly
  • A volunteer newsletter
  • The opportunity to see how our charity runs day to day
  • The chance to get to know all of our projects
  • Travel expenses reimbursed (if requested)

All volunteer positions are subject to references and a trial period.


Volunteer Roles

There are several roles available to volunteers according to skill and ability.

Hope Centre:

  • Warehouse volunteer: packing food parcels; date checking & sorting incoming donations. You will be working in a team of approximately 5 other volunteers, including a team leader.
  • Warehouse assistant: helping our Warehouse Manager particularly on Monday, Wednesday & Thursday mornings with moving crates out of the building ready to be delivered, helping with stock in, keeping the warehouse tidy etc. Please note this is a physical role.

Client-facing Centres:

All client-facing centre volunteers are asked to arrive half an hour before session starts and stay for half an hour at the end, to help with set up and set down.

  • Welcome team: welcoming clients (or their representatives) when they arrive for food; briefly explaining how the system works; Covid safety; possibly temperature checks; one way systems etc. Occasionally this role might require basic de-escalation skills to be utilised. Occasionally vulnerable and struggling clients don’t find institutions of any kind easy so it’s important for welcome volunteers to be friendly, calming but firm.
  • Signposting team: sitting with clients and having conversation about how they are doing; entering details on the Trussell Trust database; listing food choices and signposting. Please note this role will require training.
  • Runners: observing when a signposter is ready for their client to receive their food, and ensuring that the food parcel plus any extras are put together according to each client’s individual requirements.
  • Refreshments: some centres serve light refreshments to clients on arrival. One or two volunteers at each centre fulfil this task.

Drivers/cyclists:

We always need more drivers!

  • We have donation points dotted all around the borough and volunteer drivers arrange between themselves (via team WhatsApp groups) when they are available to collect food and deliver to Hope Centre, our main warehouse in Forest Hill.
  • We occasionally deliver food parcels to clients who are completely isolated and have no-one to collect food on their behalf. Drivers deliver food to clients on Mondays & Thursdays.

ALL volunteers will be required to carry out basic Health & Safety and Safeguarding training every 2 years.


Applying to Volunteer

If you have a few hours a week you can spare to be part our amazing team, and are aged 16+, we’d love to hear from you.

Please complete this google form if you’d like to get involved.  We cannot guarantee to offer you a space immediately, but we’ll keep you on our database and contact you when we have a vacancy. When we have found a vacancy that suits your availability and skillset, we will be seeking references, and taking you through an induction programme.


Duke of Edinburgh

If you’d like to get involved with volunteering at Lewisham Foodbank as part of your Duke of Edinburgh volunteering module, please note that we are unable to take students under the age of 16 (unless accompanied by a parent/guardian).  If you’re under 16, take a look at the Lewisham Local website for some other ideas.